Responsible disclosure
Report a vulnerability
If you believe you have found a vulnerability in an HCF or FortiFind product or website, we want to hear about it.
The process
Disclosure in four steps
- 1ReportUse the contact form and choose Vulnerability disclosure. No exploit code in a first message.
- 2AcknowledgeHCF reads every report and replies as soon as it can.
- 3FixValid reports are worked on, and you are kept informed of progress.
- 4DiscloseAfter a reasonable time to fix, an advisory is published, with credit if you want it.
What to include
- The product or web address affected, and its version if known.
- A description of the issue and its potential impact.
- The steps needed to reproduce it.
- How you would like to be credited, if at all.
Do not include exploit code, credentials or other sensitive data in a first message. We will arrange a safe way to share details if needed.
Guidelines
- Only test systems you own, or HCF and FortiFind systems within these guidelines.
- Do not access, change or delete data that does not belong to you.
- Do not degrade service for others: no denial-of-service, spam or social engineering.
- Give us reasonable time to fix an issue before disclosing it publicly.
What we commit to
- We read every report and respond as soon as we can.
- We keep you informed of progress on valid reports.
- We will not pursue action against good-faith research that follows these guidelines.
HCF does not run a bug bounty program and does not pay for reports. A dedicated security email address will be published here when it exists; until then, use the contact form.
